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☎️ Free advice on: 05481 9367-50 🌟 Over 20,000 satisfied customers 🔥 Largest fireplace shop in Germany
☎️ Free advice on: 05481 9367-50 🌟 Over 20,000 satisfied customers 🔥 Largest fireplace shop in Germany

Information / FAQ

information

Ladies and Gentlemen

Attached you will find a brochure about safe fireplaces without chimneys and the price list. The fine dust-free fireplaces are delivered ready to burn and assembled. Some time ago we started converting production to the specifications of the new upcoming German DIN standard.

Many people want a cozy fire, but often there is no chimney draft, the existing one is inadequate, not approved or incorrectly placed.

Real fire without smoke, a chimney draft is not required. This is not a fireplace according to §2 (8) MBO. The fireplace is not a replacement for heating and is not suitable as a permanent burning point. It is used to create a cozy fireplace atmosphere. The heat output of the liquid depends on the size and type of combustion opening/combustion container. There are also purely decorative fires, mainly offered by discounters. With our fireplaces you have a simple and inexpensive way to enjoy a real, flickering fire. Whether you are a tenant or owner, the fireplace can be set up anywhere: in an apartment, conservatory, holiday home or garden house immediately after unpacking. With our fireplaces with real fire without smoke, no chimney draft is required! Simply light it and enjoy the cozy fireplace atmosphere! No instructions are required before use, just read the operating instructions carefully and follow them.

Immediately after lighting, the lively flames create a feeling of well-being. When 0.5 liters of bioethanol are burned per hour, heat of around 3 kW/h is released. This corresponds to electric fan heaters (depending on the model), and the burn time is around 2.5 to 9.5 hours. When bioethanol is burned, carbon dioxide is produced. Therefore, depending on the volume of the room (cbm), fresh air must be supplied at certain intervals. It is sufficient to ventilate the room briefly or to open a door at certain intervals when going out. The claim made by some quarters that “the necessary ventilation prevents the heat from being produced” does not correspond to “everyday experience”.

Our exhibition includes around 70 models, from classic to modern, from sandstone to stainless steel - freestanding models, hanging fireplaces or corner models to match your interior. We can also build your dream fireplace in a short time at very reasonable prices. With weights of 25 to 80 kg depending on the model, you can take many models with you or have them delivered. All fireplaces are delivered free of charge within Germany (except for deliveries to islands). For conversions of wood fireplaces to fine dust-free ethanol fires, we offer built-in inserts or inexpensive models made to measure and according to customer requirements.

We produce custom-made products at reasonable prices for private individuals, hotels, restaurants, foyers and representative rooms in all sizes and designs (also inserts with special dimensions possible) and deliver throughout Europe.

Our opening hours: Monday to Friday from 8:30 a.m. to 6 p.m. and Saturday from 10 a.m. to 1 p.m. or by appointment.

We look forward to your visit to our exhibition (approx. 70 models) or your call.


frequently asked Questions

Possible causes of soot or odors:

  • Ceramic wood was placed in the fire.
  • There is house dust or other contaminants in the cans or combustion chamber and they have not been cleaned beforehand.
    Removal:
    • Clean the inside of the burner box regularly with cleaning agent or put it in the dishwasher.
    • Simply rinse the cans with warm water or put them in the dishwasher.
    • Also clean the inside of the combustion chamber with detergent.
  • The cans were always only slightly filled (when the flame goes out an odor can develop).
  • The tin cans are too old? (normally replace them every 3 months)
  • Was another fuel filled or used in the cans?
  • The fuel has been standing for too long, e.g. in the burn box / in the fire cans?
  • The fuel was repeatedly refilled or topped up
  • The chimney is in the draft (air movement)
  • A fragrance was added to the fuel

How long does the fire burn?

Depending on the size of the combustion opening, it varies: for example

  • Tin cans between 2 and 2.5 hours, depending on the size of the opening
  • Stainless steel fire cans 0.5 litres with reducing ring approx. 6 hours
  • Stainless steel fire cans 0.4 liters approx. 3.5 hours
  • Adjustable stainless steel fire can (2 reducing rings) 0.4 litres approx. 6 hours
  • Burning boxes:
    • “Modena” box approx. 3 hours, depending on the size of the opening
    • 1.6 and 2 liters, between 4 and 6 hours, depending on the size of the opening.

How is delivery carried out?

  • The fireplaces are assembled and delivered on pallets ready for firing.
  • The “Modena” model in 2 parts plus a box with wood, fire cans, lighter, stones, 1 bottle of “Ecoflam” and the instruction manual.
  • Artego N in 2 parts plus wood, Fermacell board or wall spacers, fire cans, lighter, stones, 1 bottle of “Ecoflam” and the operating instructions.

Which is better: gel or fuel liquid?

  • Gel does not get as hot, but leaves behind soot, odor and residue. This residue must be scraped out and cleaned after burning. Gel also contains thickeners and should only be used in the garden and outdoors.
  • Our fuel can be used indoors and outdoors. Our fuel burns 100%

Delivery time of fireplace models:

  • from stock take away
  • Delivery from stock within a few days
  • For models that are not in stock, the production time is approximately 15-20 working days.

We wish you many more pleasant hours by the fireplace.


Important Information

Please note that the normal fire cans (tinplate) must be replaced every 3 months at the latest. Simply order the fire cans with your next fuel order.

Alternatively, we also offer (adjustable) stainless steel containers , which you no longer have to replace .